RocketRiches Privacy Policy

At Rocket Riches, we take your privacy seriously and are fully committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store and safeguard your information when you visit rocketriches.com or any of our regional pages, including rocketriches.com/nz. By registering an account or otherwise using our services, you agree to the practices described below.

Who We Are

Our RocketRiches platform is operated by White Star B.V., trading as Rocket Riches, a company incorporated in Curaçao under registration number 153150, with its registered office at Korporaalweg 10, Willemstad, Curaçao. Privado Ltd., incorporated in Cyprus under registration number HE 417876 and registered at Chytron 1, Flat/Office 301, 1075 Nicosia, Cyprus, acts as a facilitating company authorised as a clearing service provider for our payment processing. We are regulated and authorised by the Curaçao Gaming Control Board under licence No. OGL/2023/159/0076, and our operations are governed by the laws of Curaçao, with the courts of Curaçao holding exclusive jurisdiction over any dispute.

Information We Collect

We at RocketRiches collect information necessary to open and maintain your account, verify your identity, process transactions and comply with our regulatory obligations. When you register with Rocket Riches Casino, we ask for your full name, date of birth, residential address, e-mail address and a personal telephone number. We allow only one account per person, and we may limit account creation to one per family, household address, e-mail, telephone number, IP address, payment method, e-wallet, mobile device, computer and app download instance.

• We collect registration and identity verification data, including government-issued identification where required
• We record your payment and transaction history, including deposits made through cards, e-wallets and cryptocurrency
• We track your gaming activity, including bets, wins, bonus usage and wagering progress
• We gather technical data such as your IP address, device type, browser and operating system
• We monitor your physical location while you use our services, and you consent to this monitoring when using Rocket Riches Casino

How We Use Your Data

Our RocketRiches team uses your personal information to provide, maintain and improve our services, to process deposits and withdrawals, and to detect and prevent fraud, money laundering and other prohibited activity. We may run identity, credit, fraud and source of funds checks at any time, and we reserve the right to restrict your account while these checks are completed. We also use your data to communicate with you about your account, respond to support requests, and where you have consented, to send you information about promotions and bonus offers.

At RocketRiches, we use technological measures to detect your location and to block access from Restricted Territories, which include, but are not limited to, the USA, the Netherlands, France, the Dutch West Indies and Curaçao. If you attempt to access our services from a restricted location, you do so at your own risk, and any funds deposited from such a territory are forfeited and will not be returned.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to recognise you when you return to Rocket Riches, to remember your preferences, and to analyse how our website is used so that we can improve your experience. Cookies also help us keep you securely logged in when you use Rocket Riches login and support essential functions such as the cashier and account verification screens. You can control or disable cookies through your browser settings, though doing so may affect certain features of our site.

Sharing Your Information

We may share your personal data with trusted third parties who help us operate RocketRiches Casino, including payment processors, financial institutions, identity verification providers, and regulatory bodies where required by law. Payments made through our platform are handled by third-party financial institutions and payment agents, and Privado Ltd. acts as a facilitating clearing service provider on our behalf. We may also share information with our affiliate programme, operated under the Rhino Affiliates brand, strictly for the purpose of tracking referrals and commissions, not for marketing to you directly without your consent.

Our RocketRiches operator runs several brands, collectively referred to as White Star Brands, which are operated independently of one another. We do not share your personal data between these brands unless you have separately registered with them or where required by applicable law or regulatory obligation.

Data Security

We at RocketRiches use industry-standard security measures, including SSL encryption and PCI DSS compliant payment handling, to protect your personal and financial information from unauthorised access, loss or misuse. Our security badges, including DigiCert and PCI DSS, are displayed in our footer as evidence of our commitment to protecting your data. While we take reasonable steps to safeguard your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterwards to comply with our legal, regulatory and accounting obligations. If your Rocket Riches account shows no meaningful activity for at least five consecutive months, it is treated as inactive, and we reserve the right to close it after prior notice, in line with our published terms. We may retain certain transaction and verification records for longer periods where required by anti-money laundering or licensing obligations.

Your Rights

You have the right to request access to the personal data we hold about you, to ask us to correct inaccurate information, and to request that we delete your data where we are not legally required to retain it. You may also object to certain uses of your data, such as marketing communications, at any time by contacting our support team. Where you wish to exercise any of these rights in connection with your Rocket Riches Casino account, we will respond within a reasonable timeframe and in accordance with applicable data protection law.

• You may request a copy of the personal data we hold about you
• You may ask us to correct or update inaccurate information
• You may request deletion of your data, subject to our legal retention obligations
• You may withdraw consent to marketing communications at any time

International Players and Restricted Territories

Our RocketRiches services are available internationally, including a dedicated version for players in Canada, New Zealand, Norway and Finland. If you play from Rocket Riches Casino Canada or any other supported market, the same privacy protections described in this policy apply to you. Registration is not available to residents of Restricted Territories, nor to politically exposed persons, heads of international organisations, or their family members and close associates, as further defined in our Terms and Conditions.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other operational reasons. Where changes are material, we will take reasonable steps to notify you, such as posting a notice on our website. Your continued use of RocketRiches after any update constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact our support team at [email protected]. Our customer support is available 24/7 via live chat, and we are committed to resolving any privacy-related concerns promptly and transparently.